Dear Cambridge Satchel Enthusiast,
We understand that selecting the perfect leather companion is a considered decision, and we want your payment experience to be as refined as our handcrafted satchels. Below you’ll find all the details about our secure payment methods, designed to make your purchase as smooth as our premium heritage leather.
Accepted Payment Methods
We proudly accept the following secure payment options:
Visa – All major Visa credit and debit cards
MasterCard – Including Maestro cards
JCB – For our international customers
PayPal – The secure online payment solution
Please note: All transactions are processed securely in GBP (British Pounds Sterling). Your bank may apply currency conversion fees for international transactions.
Security You Can Trust
Just as we take pride in every stitch of our Liverpool-crafted satchels, we’re equally committed to protecting your payment information:
- 256-bit SSL encryption on all transactions
- PCI-DSS compliant payment processing
- We never store your full payment details
Payment Declined? Let’s Resolve It
Should your payment encounter any issues, this is typically due to:
- Insufficient funds – Please check your account balance
- International transaction blocks – Some banks require notification for overseas purchases (we’re based in Liverpool, UK)
- Address discrepancies – Ensure your billing address matches your card details exactly
For immediate assistance with payment issues, we recommend:
- Contacting your card issuer first
- If unresolved, email our workshop team at [email protected]
Currency Information
All prices on our website are displayed in GBP. For your convenience:
- Your bank or payment provider will handle currency conversion
- Exchange rates and fees are determined by your financial institution
- We recommend checking with your bank about potential foreign transaction fees
Special Notes for Our International Customers
While we ship globally (excluding parts of Asia and certain remote areas), please be aware:
- Customs duties or import taxes may apply depending on your country’s regulations
- These charges are the responsibility of the recipient
- We declare the full value of all shipments
Heritage Tip: For collectors of our special collaborations (like the Cambridge Satchel X Gloverall or Hello Kitty editions), we recommend completing your payment promptly as these limited editions often sell quickly.
Your Questions, Answered
Q: Can I pay with multiple payment methods?
Currently, we can only accept one payment method per order. For special circumstances, please contact our team.
Q: Is there a payment plan option?
We don’t currently offer payment plans, but our free shipping on orders over £50 helps make your perfect satchel more accessible.
Q: When will my card be charged?
Your payment method will be charged immediately upon order confirmation.
Should you have any other questions about payments or anything regarding our handcrafted leather goods – from satchels to briefcases, crossbody bags to our micro collection – our Liverpool workshop team is always delighted to assist.
Email us at [email protected] or write to us at our workshop address:
42 Mathew St, Liverpool, GB L8Y 3DU
Thank you for choosing Cambridge Satchel Company – where traditional British craftsmanship meets your modern lifestyle.