At Cambridge Satchel, we understand that anticipation is part of the joy when you’ve selected one of our handcrafted leather pieces. That’s why we’ve designed a delivery service that’s as thoughtful and reliable as our satchels.

Our Delivery Promise

We take pride in our global reach while maintaining the personal touch of a British heritage brand. Whether you’re a professional in London seeking a briefcase or a style-conscious student in New York eyeing our Hello Kitty collaboration, we ensure your Cambridge Satchel arrives with care.

Standard Shipping (£12.95)

For those who can’t wait to start their Cambridge Satchel journey, our premium courier service delivers in 10-15 working days after dispatch. Your order will be handled by either DHL or FedEx, with tracking provided so you can follow your parcel’s journey from our Liverpool workshop to your doorstep.

Ideal for: Last-minute gifts or when you simply can’t wait to experience our heritage leather craftsmanship.

Free Shipping (Orders Over £50)

For orders valuing £50 or more, we’re delighted to offer complimentary shipping via EMS. Delivery typically takes 15-25 working days after dispatch. While slightly slower, this option maintains our commitment to quality – your satchel will arrive in perfect condition, ready to become your lifelong companion.

Perfect for: Those planning ahead or combining multiple items from our collections like satchels, notebooks and care products.

Order Processing

Each Cambridge Satchel deserves individual attention. Our artisans carefully inspect every item before packing, which means orders take 1-2 working days to process. During peak seasons or for made-to-order collaboration pieces (like our Gloverall or Matilda collections), processing may take slightly longer – we’ll keep you informed every step of the way.

International Delivery

From our flagship Cambridge Collection to playful crossbody bags, we ship worldwide (excluding some remote areas and parts of Asia). Please note:

  • Customs fees may apply depending on your country’s regulations
  • All prices on our website are in GBP
  • Delivery estimates exclude potential customs delays

Tracking Your Order

Once dispatched, you’ll receive a tracking number via email. Our courier partners provide real-time updates so you can anticipate your parcel’s arrival – whether it’s a professional briefcase for work or one of our whimsical keyrings to complete your look.

Should you have any questions about delivery, our customer service team at [email protected] would be delighted to assist. After all, your Cambridge Satchel experience should be as exceptional as the craftsmanship in every stitch.

Happy waiting – your leather companion will be with you soon!